ConnectED Library HotSpot

This Library program enables the families of eligible students to “check out” Internet service from  the Library—absolutely free. The program is intended to help New York City public school students access online educational resources at home to help complete their homework. 

The ConnectED Library Hotspot Loan Program is a collaborative program by New York Public Library, Brooklyn Public Library, Queens Public Library and Department of Education to provide thousands of NYC K12 students with free Internet access for the rest of the school year. This program addresses the needs of more than 1 in 5 New York City households who do not have home access to high-speed Internet services. 

In order to participate in the Library Hotspot Loan Program, you must prepared to present your Queens Library adult library card. In addition, you must meet the following eligibility requirements:

Program Details

1. Who is eligible to participate?

The program is open to patrons who:

  • are at least 18 years old and have a child in a New York City public school
  • have no household Internet access at the time of sign-up
  • have a valid adult library card with no outstanding fines over $15. If you are eligible, please visit the library in advance to confirm that your library card is active and to resolve any outstanding fines.

2. How long can I check out the device?

The device and service can be borrowed until July 5, 2019.

3. How much will it cost?

It is absolutely free. There are no fees for the device or service.

4. What if I lose it or return it late?

If the device is lost or not returned, a fine of $100 will be assessed and
your library card privileges will be blocked until the device is returned
or the fine is paid.

How to Check Out a HotSpot

Queens Library will lend out HotSpots for the school year 2018 - 2019.  Please check to ensure that you meet the elibility requirements above. Attend an upcoming lending event and bring your Queens Library card and valid ID such as a NYS drivers license.

Upcoming Lending Events

40-20 Broadway, Long Island City
Wednesday, October 17 @ 3pm

Central Library (Children's Library Discovery Center)
89-11 Merrick Boulevard, Jamaica
Wednesday, October 24 @ 4pm

38-23 104 Street
Wednesday, October 24 @ 3pm

Far Rockaway
1637 Central Avenue
Walk-ins are welcome. 

103-34 Lefferts Boulevard, Richmond Hill
Monday, October 22 @ 6pm

116-15 Rockaway Beach Boulevard, Rockaway Park
Wednesday, October 17 @ 4pm


How to Use a Mobile HotSpot