People With Disabilities

InfoLine Virtual & Telephone Reference Services

To get factual information quickly, you can call, email or chat with a Reference Librarian.

Mail a Book Services to the Homebound

Queens Library’s Mail-a-Book Service offers homebound customers the convenience of having library materials delivered to their door free of charge. These materials include books in large print, regular print, and audio formats; movies on DVD; and music on CD. Mail-a-Book serves all age groups with many materials available for children and young adults. Customers simply request specific titles, or indicate their subject or language preferences; materials are then sent to them through the U.S. Postal Service in zippered canvas bags. Return postage is included.

CCTVs (Closed Circuit Televisions)

CCTVs enlarge reading materials, documents, and photos up to 100 times and display the image on a television screen in black and white or color.

CCTVs are located at

TTY Loan Program

A telecommunication device for the hearing impaired. This telephone/keyboard hybrid sends keyed messages over phone lines to a partner device where they are displayed and/or printed. This program is offered by Queens Library in partnership with Bell Atlantic. If you have a Queens Library card you can borrow a TTY for up to three weeks by visiting one of the following libraries:

Volunteer Readers' Service

Volunteer readers are available to record spoken cassettes of print materials to supplement the other Talking Books services. Contact Special Services at 718-990-0746.